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The WhizzGo Guarantee:
"We promise to get you to your destination. And back."
We pride ourselves on our high levels of customer service and we know our members
can normally be relied upon to return cars on time.
But we recognise that sometimes problems do occur. And that if you've booked a car,
you're not interested in why it isn't there when you need it. All you want is to get
going with as little delay as possible.
How we put things right.
So in the unlikely event that there isn't a car for you when you arrive to collect one, this is
what we do. Call us immediately and we will send a taxi to take you to the nearest available
WhizzGo car - and then we'll send another taxi to collect you at the end of your trip. If no
suitable WhizzGo car is available, we will provide a taxi for your whole trip, and you'll pay
just the normal hourly fee.
Whatever happens, we promise to get you there.
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We also guarantee to keep your private details, well, private. Click here to
read our full
Privacy and Security
policy.
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